Deputy General Manager

Posted on 13/06/2025

Apply

Not Specified

Channel Islands, Channel Islands - Alderney, Channel Islands - Guernsey

Not Specified

Permanent

Hotel

Company Name:

Braye Beach Hotel

Home
Vacancies
Deputy General Manager

About the Company

Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Deputy GM for Braye Beach Hotel located in the stunning island of Alderney in the Channel Islands.
Braye Beach Hotel is a luxurious 27 bedroom beach front hotel, that also boasts an excellent food and beverage offering, that has established a strong local clientele in an idyllic location.

About the Role

As the Deputy General Manager you deputise for the General Manager and assist with the day to day running of all Hotel operations ensuring luxury 5 star service and standards are delivered, creating a magical experience for our guests.
You will be responsible for leading, inspiring and developing your Head of Departments in order to achieve the goals and future aspirations for the hotel.
The Deputy General Manager will be an innovative individual with excellent leadership skills and have a well-rounded knowledge of managing all hotel operations.
This is not a first appointment role and will suit an experienced Deputy General Manager or Hotel Operations Manager with a strong Food & Beverage background looking for the next step in their career.
You will have access to excellent Hand Picked training courses including our Hand Picked Leadership which is delivered by our senior People team.

About you:

To be considered for this role, you must have current Deputy GM or Operations Management experience within a high end 4 or 5 star hotel.
It is essential you have an excellent understanding of food and beverage, rooms and housekeeping and have the ability to lead from the front when required.
You must have a proven track record of delivering consistency in a multi-outlet F&B operation including a fine dining restaurant concept, bar, meetings and events.
Be able to demonstrate a strong commercial acumen, ability to drive revenue, control costs and GP’s whilst seeking new revenue opportunities to increase sales.
Experience of planning, developing and implementing new initiatives, capex and projects. Up to date knowledge of statutory obligations, health and safety and HR polices.
Had previous exposure of delivering a high level of service and standards, achieving goals and delivering on objectives to achieve a high end seamless operation.
Due to the size of the hotel, you must be willing to hands on operationally and lead from the front and be comfortable living in a rural location.
Proficient in hotel software.

Company Benefits

Our Benefits include:

A competitive salary package, plus service charge, live in accommodation is also provided.
This is a Full-Time role working 5 days out of 7 including weekends on a rota basis, 45 hours per week, which may vary depending on business needs.
Company pension scheme with a generous employer contribution.
Life assurance scheme.
Employee Assistance Program to support you with whatever life throws at you.
Company Sickness Scheme Benefit.
28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
£30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays)
Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

Apply

Other jobs like this

Similar